We offer a 30-day return and exchange period. You may request a return or exchange within 30 days of receiving your order. After this period, we are unable to process refunds or exchanges.
We accept return and exchange requests in the following cases:
To start a return, please contact us via:
Please include:
Once your request is reviewed and approved, we will send you return instructions and the return address.
After that, please ship the item back to the provided address and wait for it to arrive at our facility.
Once we receive and inspect the item, we will process your refund promptly if everything meets the requirements. For more details, please refer to our Refund Policy.
If you would like to request an exchange, please contact us using the same email or phone number above and provide the required details (order number, proof of payment, reason, and any supporting materials).
After approval, we will send return instructions.
Once we receive and inspect the returned item, your replacement will be shipped within 1–3 business days. Delivery usually takes 5–15 business days, depending on your location.
A return label is included in your package for convenience. Please note that free return eligibility depends on the return reason and the cost rules above.
We are not responsible for damage caused by improper use, neglect, unauthorized modifications, or failure to follow instructions.
While we strive to display product colors as accurately as possible, slight differences may occur due to screen settings. Minor variations are not considered defects unless they are significant.
All returned items must be securely packaged to avoid damage during transit. For non-defective returns, please ensure all original accessories, manuals, and components are included.
If you need assistance, feel free to reach out:
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