1. Scope of Policy
Welcome to Norqelina (hereinafter referred to as "we" or "us"). This Privacy Policy applies solely to the personal information collected through our online store regarding the sale of outdoor furniture. It outlines how we handle your data when you visit our website or make a purchase. By accessing our online store, you acknowledge and agree to the practices described in this policy.
2. Information Collection Technology (Cookies)
We use automated technologies, such as Cookies and log files, to collect specific information about your device and browsing actions. This includes your IP address, browser type, and interaction data with our website. These technologies allow us to remember your preferences and ensure the technical functionality of the website. We do not use these technologies to collect personal data without your knowledge.
3. Information Use and Sharing
We use the information collected to process your orders, facilitate payments, and arrange for the delivery of outdoor furniture. We share necessary data with essential service providers, such as payment gateways and logistics partners, strictly for the purpose of completing your order. We do not sell or rent your personal information to any external parties.
4. Data Storage and Cookies (User Authorization)
Your data is stored securely on our servers. Regarding Cookies, we operate on a basis of transparency and authorization. When you visit our site, we provide clear options for you to consent to or decline non-essential Cookies. You maintain the right to modify your browser settings to refuse Cookies at any time, although this may affect the functionality of our online store.
5. User Rights
You possess full rights regarding your personal information. You may request to access, correct, update, or delete the personal information we hold about you. Furthermore, you have the right to withdraw any consent previously granted for data processing. To exercise these rights or to request the restriction of processing your data, please contact us using the information provided below.
6. Legal Basis for Data Processing
In compliance with applicable privacy standards, including the General Data Protection Regulation (GDPR), we process your personal information based on the following legal grounds:
Performance of Contract: Processing is necessary to fulfill your orders, process payments, and deliver the purchased services and goods.
Explicit Consent: We process data for newsletter subscriptions and marketing communications only when you have given us your explicit consent.
Compliance with Legal Obligations: We process data as required to comply with applicable laws, including tax, accounting, and regulatory requirements.
Legitimate Interests: We process data to improve user experience, maintain website security, and prevent fraud, ensuring these interests do not override your fundamental rights.
7. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once the data is no longer needed, it will be securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Secure Socket Layer (SSL) technology is used to encrypt sensitive information during transmission.
9. Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or for other operational or regulatory reasons. Updates will be posted on this page, and continued use of our online store constitutes acceptance of these changes.
10. Contact Information
If you have questions or wish to exercise your rights, please contact us via the following methods:
Address: 107 PARK AVE, NICEVILLE, FL 32578, United States
Phone: +1 (513) 295-7275
Email: client@norqelina.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
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